Your information

Privacy policy

A clear summary of what we collect, why we use it and the choices available to you.

Last updated 3 September 2026

Who is responsible for your information

Digital Deckhand is responsible for personal information collected through this website and through direct enquiries. You can contact us at hello@digitaldeckhand.com about any privacy question or request.

Information we collect

We collect information you choose to provide when you contact us, request a quote or discuss a project.

Your name and contact details.
Your company, website and professional role.
Information about your project, objectives, timing and requirements.
Messages and records of our correspondence.
Basic technical and usage information where analytics or security tools are enabled.

How we use it

To respond to enquiries and decide whether we are a suitable fit.
To prepare, deliver and manage requested services.
To operate, secure and improve the website.
To meet legal, accounting and administrative obligations.
To send marketing only where we have an appropriate lawful basis and you can opt out.

Our lawful reasons

Depending on the circumstances, we process information because it is necessary to take steps towards or perform a contract, because we have a legitimate business interest that does not override your rights, because you have consented, or because the law requires it.

Who receives information

We may use trusted providers for website hosting, email, business administration, analytics and service delivery. They receive only the information needed for their role and must handle it appropriately. We do not sell personal information.

International processing and retention

Some providers may process information outside your country. Where required, we use recognised safeguards for those transfers. We keep information only for as long as it is needed for the purpose collected, to maintain appropriate business records, or to meet legal requirements.

Your rights

Depending on where you live, you may have rights to access, correct, erase, restrict or object to processing, and to receive a portable copy of certain information. You may withdraw consent at any time where consent is the basis for processing. You may also complain to the relevant data-protection authority.

Updates

We may update this notice when the website, our services or legal requirements change. The date above shows the latest revision.